Contact Us

We’re here to help

Trendy Pet is a UK-based business. If you have any questions about our products, orders, or policies, you can contact us using the details below, and we’ll respond as quickly as possible during business hours.

Customer Support

Response time: We aim to reply within 1–2 working days (Monday–Friday)
Support hours: Monday–Friday, 9am–5pm (UK time)

Email: support@trendypetsolutions.com

You can also use the contact form below.

Before contacting us

You may find an answer on the following pages:

• FAQs: /pages/faqs

• Returns & Refunds: /pages/refund-policy

• Track My Order: /pages/track-my-pets-parcel

When contacting us, please include (if applicable):

• Your order number (for example: #1234)

• The email address used at checkout

• A brief description of your query

This helps us respond more efficiently.

UK Registered Office & correspondence address:

Trendy Pet Limited

c/o Ghost Mail (UK correspondence handling service)
Kington
Herefordshire
HR5 3DJ
United Kingdom

This address is used for official correspondence only and is not a returns address.

If you need to return an item, please contact us first, and we will provide return instructions