Track My Order
Track My Order
Most orders are dispatched within 1 working day (Monday–Friday). Orders placed after 12pm may be dispatched on the next working day.
Most UK deliveries arrive within 2–3 working days after dispatch.
Have a tracking number?
If tracking is available for your order, it will be included in your dispatch confirmation email.
You can track Royal Mail deliveries here:
https://www.royalmail.com/track-your-item
Please note that tracking information may take a short time to become active after dispatch.
No tracking yet?
Tracking details are provided once an order has been dispatched.
If more than 2 working days have passed since you placed your order and you have not received a dispatch confirmation email, please contact us so we can check the status for you.
When contacting us, please include:
-
Your order number (for example: #1234)
-
The email address used at checkout
Contact details
Email: support@trendypetsolutions.com
Contact page: /pages/contact
We aim to respond within 1–2 working days (Monday–Friday).
Useful links
Shipping & Delivery: /pages/shipping-policy
Returns & Refunds: /pages/refund-policy