Track My Order

Most orders are dispatched within 1 working day (Mon–Fri). Orders placed after 12pm may ship the next working day. Most UK deliveries arrive in 2 working days, though some areas may take up to 3 working days. (Bank Holidays and peak periods can add a little time.)

Have a tracking number?

If you’ve received tracking, you can check it here:

Royal Mail tracking: royalmail.com/track-your-item
If your email mentions a partner courier, use the tracking link in that message.

Tip: Tracking usually becomes active a few hours after dispatch.

No tracking yet?

No worries — some orders get tracking later, especially during busy times. If it’s been more than 2 working days since ordering and you haven’t had a dispatch email, we can check for you.

Please send us:

Your order number (e.g., #1234)
The email address used at checkout
Any extra details that might help

Use our Contact Us form or email support@trendypetsolutions.com and we’ll reply within 1–2 working days (Mon–Fri).

Useful links

Contact Us: /pages/contact
Shipping & Delivery: /pages/shipping-policy
Hassle-Free Returns & Refunds: /pages/refund-policy

With love,
The Trendy Pet Solutions Team 💛🐾
Calm • Comfort • Care